Post Tower Evaluation: User-Needs Analysis (UNA) in German Student Education
Shauna Mallory-Hill; Wolfgang P. E. Preiser; Christopher G. Watson (Hrsg). Enhancing - Building - Performance. New York: Wiley-Blackwell 2012 S. 286 - 298
Erscheinungsjahr: 2012
ISBN/ISSN: 978-0-470-65759-1; 0-470-65759-6
Publikationstyp: Buchbeitrag (Forschungsbericht)
Sprache: Englisch
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Inhaltszusammenfassung
A user-needs analysis simultaneously measures the difference between a present evaluation and improvements the test person imagines for the future. This study is an example for a Building Performance Evaluation as described by Preiser and Schramm (in print). The ?Koblenz Architecture Questionnaire? was used as an instrument for assessing the office environment. The investigation seeks to determine the effect of architecture - especially buildings' provisions for user control - on user perfor...A user-needs analysis simultaneously measures the difference between a present evaluation and improvements the test person imagines for the future. This study is an example for a Building Performance Evaluation as described by Preiser and Schramm (in print). The ?Koblenz Architecture Questionnaire? was used as an instrument for assessing the office environment. The investigation seeks to determine the effect of architecture - especially buildings' provisions for user control - on user performance (cf. BOSTI studies, 2001) in an example for an innovative building: the Post Tower in Bonn. Performance is measured in terms of (1) Efficiency, (2) Well-being, (3) Facilitation of Control, and by means of 16 additional criteria for success of the organization. The study aims at making recommendations for both improvement of existing buildings and the design of new projects. In the study, a mapping sentences was developed according to the 'facet approach' (Borg & Shye, 1995) as well as one revised system to judge office quality (cf. Walden, 2005, p. 230). Using this system, 56 student-experts were asked 254 questions. Characteristics of the built environment were rated using the following scale: 2 JJ (very good ?at present?, and accordingly very important ?in the future?) down to ?2 LL (very bad ?at present?, and very unimportant ?in the future?). The study further shows for example that users desire 'retreat opportunities'. Users wanted more visual privacy enabling less visual control of their activities by supervisors and co-workers. Productive places of work accommodating specific suggestions for planning from architectural psychological studies have, in the past, yielded increases in productivity of 10-50% (Gifford, 2007, S. 411). Key words: User-Needs Analysis; Building Performance Evaluation; environmental control (displays of self, control of stress factors, social control), well-being, work efficiency, Facet Theory; system to judge office quality; recommendations for remodeling existing buildings and planning new buildings.» weiterlesen» einklappen
Klassifikation
DFG Fachgebiet:
Psychologie
DDC Sachgruppe:
Allgemeines, Wissenschaft