Process engineering towards E-Government - modelling process variety and best practice
Proceedings of the 8th European Conference on E-Government. Marburg. 2006 S. 321 - 331
Erscheinungsjahr: 2006
Publikationstyp: Buchbeitrag (Konferenzbeitrag)
Sprache: Englisch
Inhaltszusammenfassung
The concept of best practice is both attractive and highly problematic. While organisations can learn from the practices of others there is also a danger that local variety may be squeezed out and that standard solutions may stifle local context-specific innovations. However, as in our example of commercial parking permissions in the European metropolitan area Rhein-Neckar, applying a single solution is economically necessary and politically astute. This paper outlines an approach to modellin...The concept of best practice is both attractive and highly problematic. While organisations can learn from the practices of others there is also a danger that local variety may be squeezed out and that standard solutions may stifle local context-specific innovations. However, as in our example of commercial parking permissions in the European metropolitan area Rhein-Neckar, applying a single solution is economically necessary and politically astute. This paper outlines an approach to modelling process specialisation hierarchies and best practice patterns with a formal method. Formal modelling is, nevertheless, the only approach that provides a validation of different process sets against each other in order to compare them objectively.» weiterlesen» einklappen
Klassifikation
DFG Fachgebiet:
Informatik
DDC Sachgruppe:
Informatik