Reservation of people-processing services: What does digitization change?
Tiziana Russo-Spena; Cristina Mele (Hrsg). Proceedings: What's ahead in Service Research? New perspectives for business and society; 26th Annual RESER Conference 2016; September 8/10-2016; Napels-Italy; Congress Center Federico II, Via Parthenope, 36, 80121, Naples. Naples: Universita’ degli Studi di Napoli Federico II 2016 S. 771 - 778
Erscheinungsjahr: 2016
ISBN/ISSN: 979-12-200-1384-0
Publikationstyp: Diverses (Konferenzbeitrag)
Sprache: Englisch
Autoren
Schaarschmidt, Mario (Autor)
Hoeber, Bjoern (Autor)
von Kortzfleisch, Harald F. O. (Autor)